Outsourced Contract & Variation Management for Construction Businesses

Practical commercial support for contractors working under JCT contracts - Without the cost of full-time staff. 

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About Complete Country

Our Expertise

We provide outsourced contract management and variation management services to construction companies across the UK. 


Our role is to support directors and project teams by managing contractual, commercial and administrative aspects of construction projects, ensuring that variations are identified, properly valued, and progressed in line with the contract, while compliance, correspondence, and reporting are handled professionally in the background.


We work alongside your existing team, acting as an extension of your business, bringing structure, clarity, and commercial control to live projects.

Complete Country

Who We Work With

 

We support a wide range of construction businesses, including:


  • Main contractors and principal contractors
  • Specialist subcontractors
  • Maintenance and reactive works contractors
  • Refurbishment and fit-out contractors
  • Construction SMEs working under JCT contracts


Our services are particularly suited to businesses that need experienced contract and commercial support but do not require a full-time contract manager.

What We Help You Achieve

 

  • Improved recovery of variation and additional works
  • Greater control of contractual risk
  • Clear visibility of commercial position
  • Reduced pressure on directors and delivery teams
  • Professional, well-managed client relationships


 Book a free 30-minute commercial review to discuss your current projects and see how we can support your business. 

Complete Country - Our Services

Outsourced Contract Management

 

We provide retained contract management support to construction businesses, ensuring projects are administered correctly and consistently from start to finish.

Our service removes the day-to-day burden of contract administration from directors and project managers, while maintaining clear oversight and control.

Typical scope includes:

  • Contract review and set-up.
  • Document and correspondence control.
  • Managing contractual notices.
  • Liaison with employers, consultants, and supply chain.
  • Compliance tracking (insurances, RAMS, training, accreditations).
  • Risk and issue tracking.
  • Monthly commercial and contract reporting.

Our approach is professional, evidence-based, and focused on protecting your contractual position while maintaining positive working relationships.

Variation Management

 

Variation management is one of the most common areas where contractors lose margin if not managed properly.

We proactively identify, record, value, and progress variations to ensure that additional works are clearly documented and paid in accordance with the contract.

This includes:

  • Identification of changes and additional works.
  • Maintaining a live variation register
  • Valuation using contract rates or fair valuation principles.
  • Preparation and submission of formal variation notices.
  • Ongoing tracking through to agreement or payment.
  • Support with negotiations where required.


Our aim is to ensure variations are managed consistently, transparently, and professionally.

Commercial & Payment Support

 

We provide additional commercial support to help maintain cashflow and commercial clarity across projects.

Support includes:

  • Assistance with interim payment applications.
  • Final account support.
  • Tracking delay, disruption, suspension, or postponement costs.
  • Support with cost recovery discussions.

Complete Country - How We Work

Step 1 - Initial Commercial Review

Step 1 - Initial Commercial Review

Step 1 - Initial Commercial Review

 We begin with an initial review of your contract, scope, and commercial position. This allows us to understand current risks, live variations, and any immediate concerns. 

Step 2 - System Set-Up

Step 1 - Initial Commercial Review

Step 1 - Initial Commercial Review

We implement simple, practical systems tailored to your business, including:

  • Contract and document control folders
  • Variation registers and trackers
  • Compliance and reporting templates

These systems are designed to be clear, auditable, and easy for your team to engage with.

Step 3 - Ongoing Support

Step 1 - Initial Commercial Review

Step 4 - Reporting & Visibility

 

We provide retained support, typically on a one-day-per-week basis per project, acting as your outsourced contract manager.

During this time we:

  • Manage contractual correspondence.
  • Progress variations.
  • Track compliance and risk.
  • Support commercial decision-making.

Step 4 - Reporting & Visibility

Step 1 - Initial Commercial Review

Step 4 - Reporting & Visibility

 

We provide clear, concise updates so you always understand:

  • What variations are live or outstanding
  • What values are agreed or pending
  • What risks exist
  • Your overall commercial position

Complete Country

Our Principles

 

  • Contract-led and evidence-based.
  • Calm, professional communication.
  • Focused on recovery, not conflict.
  • Relationship-driven approach.

Frequently Asked Questions

Please reach us at matt@completecountry.co.uk if you cannot find an answer to your question.

 We work on a retained basis, typically one day per week per project, acting as an extension of your team. Support can be scaled up or down depending on workload and project needs. 

 We typically agree an initial 3-month period to allow proper set-up and value delivery. After this, arrangements can be reviewed or adjusted as required. 

 Yes. We regularly support directors, project managers, QSs and administrators by providing structured contract and variation management without duplicating existing roles. 

  We primarily support projects operating under JCT contracts, including Minor Works and Intermediate forms. Support can also be provided on other standard forms subject to review. 

   No. Our approach is preventative and contract-led. We focus on identifying, documenting, and progressing variations correctly to avoid disputes wherever possible. 

    Yes. Our service is designed specifically for SMEs who need experienced commercial support without the cost or commitment of a full-time hire. 

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Complete Country

If you would like to discuss how outsourced contract and variation management could support your construction business, please get in touch. We offer an initial, no-obligation conversation to understand your requirements and explain how we can hel

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